Privacy Policy
Effective date: 1 May 2026
Business name: Elevate Biz Advisory Pty Ltd. ABN: 56694526013
Website: https://elevatebizadvisory.com.au
1. Introduction
At Elevate Biz Advisory Pty Ltd, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, use our services, subscribe to our updates, or otherwise interact with us.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where those laws apply to us.
2. What personal information we collect
We may collect personal information including:
your name
business name
job title
email address
phone number
postal or business address
enquiry details
information you provide through website forms
newsletter subscription preferences
records of communications with us
information about how you use our website, such as cookies, analytics data, IP address, browser type and pages visited.
We only collect personal information where it is reasonably necessary for our business activities.
3. How we collect personal information
We may collect personal information when you:
contact us by phone, email, website form or social media
subscribe to a newsletter or mailing list
book a consultation or meeting
purchase or enquire about our services
respond to surveys, promotions or marketing material
visit or interact with our website.
Where reasonable and practical, we collect personal information directly from you.
4. Why we collect and use personal information
We may collect and use your personal information to:
respond to enquiries
provide services to you
manage bookings, consultations and client relationships
send newsletters, updates or marketing communications
improve our website, services and client experience
maintain business records
comply with legal, regulatory or insurance obligations
manage feedback, complaints or disputes.
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
5. Cookies and website analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic and improve user experience.
Cookies are small files stored on your device. You can usually disable cookies through your browser settings, although some website features may not work as intended.
We may also use third-party analytics tools, such as Google Analytics or similar services, to understand how visitors use our website.
6. Disclosure of personal information
We may disclose your personal information to:
employees, contractors or service providers who help us operate our business
IT, website hosting, email marketing, cloud storage and software providers
professional advisers, such as accountants, lawyers or insurers
payment processors, if applicable
government, regulatory or law enforcement bodies where required by law
other parties with your consent.
We do not sell your personal information.
7. Overseas disclosure
Some of our service providers may store or process information outside Australia, including through cloud-based systems, email marketing platforms, website hosting providers or software services.
Where we disclose personal information overseas, we take reasonable steps to ensure it is handled appropriately and in accordance with applicable privacy obligations.
8. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include secure systems, password protection, access controls, data backups and using reputable service providers.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Accessing or correcting your personal information
You may request access to the personal information we hold about you.
You may also ask us to correct information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
10. Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it.
We will review your complaint and respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. The OAIC is the Australian regulator responsible for privacy matters. (OAIC)
11. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites.
You should review the privacy policies of any third-party websites you visit.
12. Changes to this Privacy Statement
We may update this Privacy Statement from time to time. The updated version will be published on our website with a revised effective date.
13. Contact us
For privacy-related questions, requests or complaints, please contact:
Elevate Biz Advisory
Email: nickw@elevatebizadvisory.com.au
Phone: 0427 708 007
Address: Port Macquarie, NSW 2444
